Terms And Condition

1.     Reservation must be made directly with McKays Hotel, Bar and Restaurant prior to making the claim

2.     Applicable against bookable rates for the same length of stay, dates of reservations, room category, number of persons, currency, and other reservation conditions.

3.     Claims will only be accepted within 24 hours after reservation is made

4.     A small price difference of 0.5% or less of the total booking value due to currency conversions is not eligible for our Best Rate Guarantee claim.

5.     No claims will be accepted for arrivals within 72 hours (3 days) of the claim

6.     McKays Hotel, Bar and Restaurant Reservation Department will investigate and inform you of our decision within 48hours of having received your claim.

7.     15% off food is valid for the duration of your stay include the day customer arrive and the day the customer checks out

8.     Room upgrades and late check out is subject to availability

9.     McKays Hotel, Bar and Restaurant Best Rate Guarantee applies to rates booked for the period of the stay, excluding any other charges i.e. government tax, service charges, food and beverages and any other charges that you may incur during your stay.

10.  The Best Rate Guarantee does not apply to:

a.     Websites that package room nights with any other components such as tours, flights, transfers, etc.

b.     Auction sites.

c.      Closed user group offers.

d.     Negotiated rates with McKays Hotel, Bar and Restaurant partners